Automate Subtask with a checklist (not by using any apps)

Question

I need to automate checklists for Subtasks created under a Task using branch.

When I try to automate a checklist by adding "Edit Issue" then it works, but the checklist gets populated under the task, and not the subtask.

And when I directly put the Checklist Text field in Subtask then it doesn't populate at all and I receive this error instead, "Unknown fields set during create, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored - Checklist Text (customfield_17066)"

What am I missing?

Gracjan Wesołowski _HeroCoders_ · Answer

Hi @nsaleri

Welcome to the community!

Are you sure you are not using the checklist app? Our app, Issue Checklist, has the same custom field called Checklist Text.

In this automation, you are using the Create Issue screen. In that case, you have to add this custom fields to the Create Issue screen of your sub task.

You can do that in Jira Settings>Issues>Custom Fields>Find this custom field and click Associate to Screens. Choose correct screen, and automation should be working fine.

Let me know if that helps!

Cheers,

Gracjan

nsaleri · Answer

Thanks for the reply Alex, but how do I check this?

Alex Koxaras -Relational- · Answer

Hi @nsaleri and welcome to the community,

Is the customfield_17066 available for your subtasks, or its context is set to be available only for tasks?