Cannot group by Category in List view

John Roca

I am trying to group by category in the list view in Jira. Which by my research is something that can be done. But category does not appear as an option for me to group by. Furthermore I am unable to find the category field when I go to add fields to the list view. When I go into the project settings under fields, Category does appear as well as when I open a ticket I am able to see category as a field in the issue itself. I am unsure of why this is not functioning correctly.  

Trudy P Claspill

Hello @John Roca 

Welcome to the Atlassian community.

Can you confirm for us please the type of project you are using? Get that information from the Type column on the View All Projects page under the Projects menu.

Can you provide screen images of you trying to group by Category but it is not appearing?

There is a native Category field that applies only to Business (Work Management) projects. That field cannot be added to the List view nor used for Group By for Software projects, though the field can be added to the screens for issues in Software projects.