Automate Story with Tasks instead of Subtasks in Branches

nsaleri

I have created an automation to create Tasks and Subtasks using Branch and it works fine.

But, when I change the issue type, Tasks to Story and Subtasks to Task, then it stops working and I get this error in the Audit Log, "Given parent issue does not belong to appropriate hierarchy. (parentId)"

I am keeping all setting as is and just changing the issue type.

 

What am I missing?

Y Dang_Candylio

Hi @nsaleri

By default, Jira is set up with 3 levels of issue type hierarchy: Epic (level 1), Story (level 0) and Sub-Task (level -1)

Story and Task have the same level, so the system cannot create a Task under a Story. You should change Task by Sub-Task in the Branch 

I hope this helps!