Is there a way to change the url after ticket submission

Question

Is there a way to change the url that pops up after ticket submission in help portal?

Derek_86hlht · Answer

My question probably doesn't make sense because I could not upload a screenshot. Not the URL to the created ticket. The URL that pops up that says "back to help center"

Joseph Chung Yin · Answer

@Derek -

By default it is NO.  What is your reasoning on your need to change the URL.  What URL are you referring to?  Please advise.

Best, Joseph Chung Yin

Mikael Sandberg · Answer

The short answer is no, the URL cannot be changed after the request is created, unless you move the issue to a different JSM project that the customer have access to.