How do I add a level between Epic and User Story?

Question

Hi!

I was searching around and saw this ticket https://jira.atlassian.com/browse/JSWCLOUD-18875. It seems like they published a change to further customize hierarchy in Jira. However, I still can't add a layer between User Story and Epic.

What I want is to have the structure be:

1. Initiative

2. Epic

3. Feature / Problem

4. User Story

5. Sub task

I can create levels above Epics, but that's not really of any use to me here. It also won't help to put feature on the same level as Epic. This is simply because our Epics can contain several features that we want to implement and we want the User Stories to fall under it.

Am I missing something or did the update not fix the request of being able to add a layer between Epic and Story?

CHINNAMUTHEVISAI.SATYANARAYANASHARMA · Answer

Hi,
Jira admins can create a custom hierarchy. But this will be applicable for entire instance, you can't change the issue hierarchy only for your project. Thats being said you can add the hierarchy as you mentioned but it can be done by Jira admins only and will impact all projects in your instance.