Notification on a FAILED email request on JSM

Question

Is it possible getting an email notification when Email Request has been FAILED for any reason?

rtamam · Answer

Thanks!

Nikola Perisic · Answer

Hello @rtamam , currently there is no feature that supports this use case. As an alternative, you can always keep an eye on for the Atlassian cloud roadmap, Atlassian RFC. You can always raise support ticket for Atlassian with this suggestion.

John Funk · Answer

Hi @rtamam

I don't think there is a function to be able to do that at the present time. You might open a support ticket with Atlassian for that suggestion. In the short term, you should manually check the log here for any items.