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JIRA not letting to close sprint irrespective of issues being accepted

Mohammed Riaz_pojc7k

Hi,

Im the scrum Master and one of my JIRA board is not letting me to close my previous sprint , it gives me a list of issues and says these are not letting to close the sprint, but all the issues and their child or either in Accepted,Done or Closed status.

Can some one from JIRA support help me on this pls.

Accepted answers

Tessa Tuteleers

Hi @Mohammed Riaz ,

Welcome to the community!

Your board might not be configured right.
An issue is marked done for jira (strikethrough) when it receives a resolution. If I understand correctly, you add a resolution for the statusses "Accepted", "Done", and "Closed"

However, a sprint board does not work with resolutions or even statusses directly.
Issues are done for the sprint when they are in the right most column of the board, in whatever status that might be.

Can you check and confirm those 3 statusses are all mapped to the right most column on your sprint board?

- Tessa

John Funk

Hi Mohammed - Welcome to the Atlassian Community!

For an issue to be considered Completed on a scrum board, the issue must be in the far right hand column (last column) regardless of what the status is.

All comments

Tessa Tuteleers

Hi @Mohammed Riaz ,

Welcome to the community!

Can you check and confirm those 3 statusses are all mapped to the right most column on your sprint board?

- Tessa

John Funk

Hi Mohammed - Welcome to the Atlassian Community!

For an issue to be considered Completed on a scrum board, the issue must be in the far right hand column (last column) regardless of what the status is.

Mohammed Riaz_pojc7k

Appreciate your response @Piet Pieters I did move them to the far right column and it let me to close the sprint

Mohammed Riaz_pojc7k

Appreciate your response @John Funk I did move them to the far right column and it let me to close the sprint

John Funk

Great! Glad that worked for you.

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