Make sure the issue is deleted or not?

Nicolas Andika

Dear All,

Can we know the issue has been deleted or not? i already see in the audit log, and there is no result there, because the first issue is gone, "ABC-1" is gone, the first number is "ABC-2" for that project, is it possible to check it?

Thankyou

Hans Polder_7ci2ta

Hi @Nicolas Andika ,

Generally, what you're describing does seem to lead to the conclusion that the ticket is indeed deleted.

One thing to check is if there is any Issue Security configured in the project. If that's the case, it could be that you are not in the group that might be configured for ABC-1 and therefore not eligible to see the ticket at all (not in search, not anywhere). 

If there is NO issue security configured, then it would be safe to assume that the issue is indeed deleted. 

You could check out this page: Top Jira apps to restore deleted issues [Cloud and... - Atlassian Community to see if there is a plugin available that shows deleted issues, but I'm not sure if they would work if the plugin would be installed AFTER the issue was deleted.