How to add Requests Deflected report to dashboard (workaround)?

Question

Hey community members.

I am trying to add the "Requests deflected" report to a dashboard. I have attempted to use the "Service Project Report" gadget, but it does not appear to allow any of the default JSM reports.

My only current idea is to figure out the filter that drives the report and duplicate it. I am going to try to find that information somewhere.

Does anyone have any other suggestions?

elizabeth.lavely · Answer

Hi @Dan Breyen . Thank you, that was helpful! Some updates on what can be displayed on the dashboards would be neat. I'll consider adding that.

elizabeth.lavely · Answer

Hi there @Danut M _StonikByte_ . I was open to any form honestly, in order to show the details of the report. We no longer need this functionality but if I have a specific answer in the future, I will reach out again.

Danut M _StonikByte_ · Answer

Hi @elizabeth.lavely,

In what format would you like this report to be displayed on the dashboard?

Could you provide an example?

Danut.