Hello Community,
I have a question again.
Is it possible?
In workflow for all ticket types, can I add to each transition to any status not being DONE or CANCELLED: "clear field resolution"?
Thank you in advance.
Krisztina
Hi Krisztina,
Sure, you can do that. It might be a little overkill depending on your workflow, but if it has many All transitions, then yes it’s a good idea.
Hello John!
Sometimes tasks can take more effort and time than we initially expect. I have solved this task/request.
Regards,
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