my jira platform seems to be missing key elements

William Fanning_tomvqb

Hi there, I was receiving help from a very nice community member here:

https://community.atlassian.com/t5/Jira-questions/cant-create-issue-quot-must-match-your-project-and-filters-and/qaq-p/2747702#M1031890

But my profile seems to be missing key elements of their answers. Leaving me without solutions still: 

 
https://jumpshare.com/v/jAe4ux8REzPZCLbu1JZj 

In the gif you will see:

- no 'board' panel in the backlog screen (for the drag and drop option)

- no 'create issue' option on the board screen (in-view or via hover)

Very strange! Any thoughts? Thank you!! 

Kit Friend_kfjbwi

@William Fanning if I'm understanding correctly, you're using a Scrum board in a Team Managed project - this is what's causing the difference between your screengrabs and the examples from @Trudy P Claspill 

In a Kanban board there's no concept of sprints, so the Backlog view shows the Board and Backlog sections only:

...and the Board view shows the items put in the Board panel, and the Create Issue button you're seeing. 

 

Based on your screengrab you've setup a Scrum project, which means that the board is actively configured to need to you to setup sprints - which is what the prompt "Get started in the backlog..." is nudging. 

Here's my Scrum project example. You'll see that it matches yours, until I hit "Create Sprint", put my issues into a sprint and click the 'start sprint' button. To replicate this in your configuration, hit the grey Create sprint button in your Backlog view as a starter, and then Start Sprint (which will show up in blue like my screengrab)




Your in sprint items then all appear on the Board view and I get the Create issue button appearing there also: