nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Automation Failing - Branched Rule to Update Same Fields in Linked Issues

Sarah Schindler-Williams_qvbyie

I created a rule 3-4 months ago that worked great - automatically updating the same (custom) "Download Date" field type when that field was updated in a (renamed Datafile) Bug or Story type issue for all task type issues linked as "relates to" to the Datafile.

Last week the rule started failing and the only notes are below which is not accurate:

7.10 Screenshot.png

I have checked that the issue types all do contain this field type and tried turning rule on and off, copying it, and also asking Atlassian AI to write a similar rule (came up with the same old rule) here it is: (redacted)

screenshot 2 jira.png Any thoughts or help appreciated!

Accepted answers

All comments

Trudy P Claspill

Hello @Sarah Schindler-Williams

Welcome to the Atlassian community.

What steps have you taken to determine that there are no other fields with the same name (X Download Date) and field type defined globally or within Team Managed projects?

Sarah Schindler-Williams_qvbyie

thanks Trudy, the rule is limited to linked issues in the particular project, I did create the field and don't think it's used in other projects but will check, if it was copied in other projects how would I update the rule so that it worked again?

Trudy P Claspill

Are the projects that use this field Company Managed projects or Team Managed projects.

Are there both Company Managed and Team Managed projects on your instance?

Can you navigate to the Custom Fields page and search for the field to confirm that another global custom field with the same name does not exist?

If multiple fields with the same name exist in the instance then you could use Advanced Field Editing with JSON in the Edit Issue step to reference the field by its unique ID and update it.

https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/

Sarah Schindler-Williams_qvbyie

it's a team managed project

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-cloud