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Hi @Bhanu KN
Hope you have gone through the document here,
https://www.freshworks.com/apps/jira-freshservice
https://support.atlassian.com/jira-service-management-cloud/docs/integrate-with-freshservice
Let me know if you have any specific requirements here
Thanks,
Pramodh
Hi @Bhanu KN ,
You can make use of Send Web Request in the Jira automation.
i.e. Go to project settings --> AutomationCreate rule for Ticket created and select Send Web Request in action section
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