company managed timeline does not refresh view if issue is changed

Question

Hi,

if I change something in an issue out of the timeline (e.g. Status to "Done"), the timeline does not refresh the view, instead the issue is still shown as "in progress" while in the field it is already "done". Only if I refresh the browser the view of the timeline is updated again. But doing so, I need to open / unfold the epic and task again to see the change of the subtask, as it does not automatically unfold / open all epics/tasks again.

Does somebody know how to solve this?

BG Lukas

Bill Sheboy · Answer

I do not, as I am just another Jira user with no special access / information  :^)

My recommendation would be to read the weekly blog updates for upcoming changes: https://confluence.atlassian.com/cloud/blog

And, to add watches in the community articles for Jira updates, perhaps on keywords like "team-managed".

Lukas Harrer · Answer

Thank you for the answer Bill Sheboy.
Do you also know if there are any near future plans to add those minimum features to CMP?
Otherwise I have to think again to change for a TMP, as the CMP is not useable without a refreshing timeline...

Bill Sheboy · Answer

Team-managed projects (TMP) are a more recently added set of features to Jira, and differ in many ways from company-managed (CMP) ones.  And so the underlying code appears to differ to support those things you observe (and creates some incompatibility with other Jira features).  The TMP target audience is for teams managing their own boards, issue types, workflows, etc. without the assistance of their Jira Site Admin.

There appear to be some aspects of TMP which are gradually being added to CMP, but there is no setting to "make my CMP work like TMP".