Microsoft Teams status creates email notifications to whole team

Carrie Coogan

Hi,

 

we have started using the Microsoft Teams location status and have noticed when a team member sets it to 'Working Remotely' it means their Service Desk Tickets send email notifications to the whole team for things like comments.

 

Is there a way to stop the emails while using the status? The assignee is completing the work and the rest of the team do not need to be notified.

 

Thank,

CC

Carrie Coogan

Never mind! We have an automation to email for team support when the team are out of office and a reporter comments on a ticket. This was still active and just a coincidence the comments happened as the Working Remotely status was used.