So my team has had an issue where all e-mail notifications are coming from one Technician even though they have nothing to do with the ticket. How would I go about changing this? It reads that the tech created the ticket where I would like for the ticket to be made by a "JIRA Admin" or some sort of account that is not one specific person? Does anyone have insight to this problem? Thank you in advanced!
Attached is a picture of the issue blacked out is the technicians name I'd rather it read JIRA Admin or something of the sort.
