Status:401 Response:{"error":"Xray data is in another region.}

Question

Starting to import results from TEST-calculatorTest.xml
ERROR: Step ‘Xray: Results Import Task’ failed: Unable to confirm Result of the upload..... Upload Failed! Status:401 Response:{"error":"Xray data is in another region. Contact support to migrate Xray data to current region."}

I executed testing with JUnit using Jenkins, but I am unable to upload the test results to the Xray test management tool, even though I have correctly configured the plugin with Jenkins. Can anyone help me troubleshoot this issue?

MOHAMED TAIBOUCH · Answer

Hello I've written an article that describes what you should to encounter this issue.

Here is the direct link to the Article : https://medium.com/@mohamed-tai/fix-xray-jenkins-issue-c1ff593a937f

Feel Free to Ask ;)

Enjoy

Mohamed

Francisco Fonseca _Xray_ · Answer

Hi @vignesh gnanavel

Welcome to the community!

This might have to do with the Data Residency, your Jira and Xray Data location might not be a match.

As @Tansu Akdeniz suggested please contact our support team here! They can help you with this.

Best
Francisco Fonseca

Tansu Akdeniz · Answer

Hi @vignesh gnanavel

Welcome to the community.

I would suggest you contact Xray Support here.