I want to block a transition if fixversion contains "-UPDATE" in it

Yugandhar Kumar Chintamaneni

Hi,

I want to write automation rule to block a transition if fixversion contains "-UPDATE" in it.

is it possible?

Mikel Garcia Bartolome

1. Navigate to Automation Rules:

   • Go to your Jira Cloud instance.
   • Click on the gear icon (⚙️) to go to the Jira settings.
   • Select "System" and then "Global Automation" or "Project Automation" under "Automation" depending on whether you want this rule to apply globally or to a specific project.

2. Create a New Rule:

   • Click on "Create Rule" to start a new automation rule.

3. Add Trigger:

   • Select a trigger that corresponds to a transition, such as "Issue transitioned".

4. Add Condition:

   • Click on "New condition" and select "Advanced compare condition".
   • Configure it as follows:
     • First value: {{issue.fixVersions.name}}
     • Condition: contains
     • Second value: -UPDATE

5. Add Action:

   • Add an action to block the transition.
   • Jira Automation does not directly support blocking transitions, so you can instead add an action to notify the user and possibly move the issue back to its previous status or set a flag.
   • For example, you can use the "Edit issue fields" action to add a comment explaining why the transition is not allowed.

6. Complete the Rule:

   • Give your rule a name and description.
   • Turn on the rule.

Here is an example of how you might configure the rule in detail:

Step-by-Step Example

1. Create a new rule:

   • Click on "Create Rule".

2. Add Trigger:

   • Choose "Issue transitioned" trigger.
   • Configure the transition details (e.g., "From status" and "To status").

3. Add Condition:

   • Click on "New condition".
   • Select "Advanced compare condition".
   • Configure the condition:
     • First value: {{issue.fixVersions.name}}
     • Condition: contains
     • Second value: -UPDATE

4. Add Action (Notify User and Move Issue Back):

   • Click on "New action".
   • Select "Send email" or "Send Slack message" to notify the user that the transition is blocked.
     • Email Example:
       • To: Assignee (or Reporter, or any other appropriate user)
       • Subject: Transition Blocked
       • Body: The transition was blocked because the fixVersion contains "-UPDATE".
   • Optionally, add another action to transition the issue back to the previous status or to set a flag:
     • Click on "New action".
     • Select "Transition issue" to move it back to the previous status.

5. Save and Activate the Rule:

   • Name your rule (e.g., "Block Transition for -UPDATE in fixVersion").
   • Turn on the rule.