I have a question about using Jira Confluence.

Question

I have a question about using Jira Confluence. We are currently using Jira and Confluence with a company called A. They invited us to create an account. I want to create a new (Confluence) space and update the materials internally, but I don't want my internal materials to be open to Company A. If I create a space with private settings, even if I am an administrator of Company A, will they have the right to see my internal materials? I'm asking because I don't have a clear confirmation of this. Please confirm.

(Note that I used a translator, which can be misleading)

Ravina · Answer

@Anu IssacYes, that is what I mentioned that Confluence admin can view and access the all the spaces in Confluence site by default and the group name generally is confluence-admins-yoursitename

Anu Issac · Answer

If A have  global permissions, they could potentially access your private space regardless of your settings @Ravina

Ravina · Answer

Hi @Heesun Son_2H Welcome to the Atlassian community,

If you created a private space in Company A's Confluence cloud instance and even you remove everyone from the space permissions then still the Confluence administrators can able to view that space and even the pages restricted in that space by default without need to explicitly add them to the space.

This default access is provided to Confluence admins so that they can troubleshoot the space/page permission related issues and update the same as per the requirement.

Let me know if you looking for this or something else.