Automation throwing error on setting resolution

Question

Slightly different than what I've seen in the community so far.

#1: My automation: if a parent is done set its children to done and inherit the resolution reason from the parent.

#2: automation error

#3a: shows the workflow. For global transitions to Canceled/Done, has a trigger that sets the resolution.

#3b: For Reset Resolution, has a screen that includes the resolution.

John Funk · Answer

@Jill Vieregge  - Did you actually publish the workflow after you removed the screen?

Here's another suggestion - add a new transition to Done - call it System Update or something like that. Then add a Condition to the transition User is in any Group.

Select atlassian-addons-admin group. You can also select the Jira Admins group if you want.

Save and Publish the workflow. Then test again.

Jehan Bhathena · Answer

Hi @Jill ViereggeVieregge,

About the "Reset Resolution" Transition, what I meant was that the screen should have the "Resolution" Field available, unless it is available there Jira won't allow resolution to be set for that transition.

Jill Vieregge · Answer

I removed the reset resolution transitions (with screens).

Added logging.

But get the same error.

Also, although the automation logging ends with saying the does not move transition, its status and resolution is in fact changed to reflect the parent which is the desired behaviour (status = Canceled and Resolution = Canceled).

Jehan - the parent is supposed to have a resolution. The children are supposed to inherit it from the parent.