resolve custom field value (user picker) as smartvalue text in comment

Question

Dear Community,

I have the following issue:

I have a custom field (user picker) which I query when creating an issue. In an automation, I have a variable that converts the value of the custom field into a smart value:

I now want to use this smart value to create a comment in the ticket:

but instead of the name I only get an ID:

I can`t find the option to resolve the ID as a name.

Maybe the Smartvalue or variable is set wrong?

Philipp Roeschke · Accepted Answer

Originally I wanted to query the request participant as a field in the request form, but this is only visible in the issue view. Maybe you have a better idea on the basic topic?