Claim Account

Albert Adu Gyamfi

Hey, 

I'm trying to claim an account after I verified a new domain but it says the account has been claimed already. The person who claimed the account is no longer with the company. How can I migrate the account to the new domain I created?

Thank you

Tinker Fadoua

Hi @Albert Adu Gyamfi 

Welcome to the Atlassian Community!

This will have to be handled by Atlassian Billing as we are volunteers with no access to users accounts.

Click here then raise a ticket with Atlassian. If you are having any issues please let me know.

Best,

Fadoua