Business project list does not show all tasks

Question

Hello,

We have several business project, but one seems to be having an issue with the list view, while others dont have this issue.

As an example, this is what one of our correctly working lists looks like:

So tasks are grouped by epics (there is no filter applied).

In the "broken" list there are several issues:

* Tasks are not grouped by epic (the collapse style like above)
* Not all tasks are shown, even when there is no filter applied (and done are not hidden)

Here only one task is shown, no filters applied, even though this project has multiple tasks and epics.

When I apply the assigned to me filter, I see more tasks, but still not grouped by epic.

What am I missing, so I can make the HR project behave like the Drivers project?

Kind regards

Adrián García González · Answer

Understood, so it seems to be a bug with the project.

In that case I recommend you to open a support ticket to Atlassian so they can check the error.

I hope the bug is fixed, best regards!

Glenn Ruysschaert_49mwmw · Answer

Hello @Adrián García González ,

Yes in the third screenshot there is a filter applied, but in the second there is no filter applied.

And when there is no filter applied, only one issue is shown.
I cant figure out why this is happening.

Adrián García González · Answer

Hi @Glenn Ruysschaert,

From the way the key column is displayed it looks like you have an issueType filter applied, check your filters. You can click on the clear button at the top right of the filters to show all the issues.

Let me know if that helped, best regards!