We have users who have general product access (only with group "confluence-users") to Confluence are able to see spaces that they are granted access to.
I have verified all of the Confluence Space settings (https://[INSTANCE].atlassian.net/wiki/spaces/[PROJECT]/settings/permissions) but am not able to find a reason why
I think I found the answer, and it is related to Jira Service Management (JSM) > Knowledge base.
When a JSM project has a connected Knowledge base then by default all users who have access to Confluence (ex., default access group "confluence-users") also have access to it.
Hi @brian.g ,
Hi @brian.g
You can configure access to specific spaces per specific user (space permissions, users tab).
In other words, even if a user belongs to confluence-users, you can grant them admin rights of any space, or remove even the View permissions for any space.
(Unless I'm mistaken, confluence-users can, by default, view all spaces).
Hi @Rilwan Ahmed
Thanks for your reply
1. The user only has two groups
2. The user is not synced from an external directly and was added directly to Confluence. Also, there are no nested groups https://admin.atlassian.com/s/[...]/groups.
The only group that is added to this space IS NOT "confluence-users"
Go to space settings --> permissions
(direct url: https://<baseURL>/wiki/spaces/spacepermissions.action?key=<SPACEKEY>
Check if the user or group is granted access to the space here
Thanks! We also faced this issue today. On our side it was bug, so to solve the issue we needed to re-connect the Space to the JSM, then unlink again and it started to work as desired.
It looks like you're new here. Sign in or register to get started.
