Disassociating Scroll Document version from its prefix?

Sas Nelson

This week, one of our users created a new version of a set of documents in Scroll Documents, as has been done many times.

Unfortunately, this time, the user neglected to change the prefix, and so the "new version" is still in the same tree as the previous one. If they attempt to use the "Change prefix" option, it tries to change the entire tree, not only the single version.

Is there a way to disassociate this errant version?

Kristian Klima_gtcuat

Hi @Sas Nelson and welcome to the community.

I suggest to get in touch with K15ts Support - they're be able to help you best.

I think every 'snapshot' is a standalone entry in Scroll Docs management tool and thus you should be able to remove it outside of the page tree environment but you'd better talk to experts.