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How to downgrade from Premium to Standard

Sanjay Samani

Hi there,

looking for a how to guide on how to downgrade from Premium to Standard for Jira. I can see guides for Trello and downgrading to Free for Jira, but not from Premium to Standard.

Thanks,
Sanjay

Accepted answers

Nikola Perisic

Hello @Sanjay Samani

1. Go to admin.atlassian.com

2. Click on Billing then click on Change plan

3.Select Standard

All comments

Nikola Perisic

Hello @Sanjay Samani

1. Go to admin.atlassian.com

2. Click on Billing then click on Change plan

3.Select Standard

Sanjay Samani

Thanks Nikola, that explains why I couldn't see it. The guides for moving to Free all talked about the Users panel and removing users. I am not the right kind of admin for the Billing panel, so will discuss with a colleague when the time comes

Enrico Maria Governatori

I can't find my subscription there (but I have it on trello).

Rami Schoenthaler

@Nikola Perisic this approach no longer works. Ended up in a constant loop, with perpetual "Contact Us" prompts rather than an actual, clear-cut method of downgrading.

Followed your instructions, and was unable to complete the task.

Atlassian has made it almost impossible to downgrade and it's actually a legal issue that needs to be actioned.

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