how to move items between teammanaged projects without losing content

Ariane Cannenburg_1o77mb

The team was split in two teams; we have to move from one project to the other (new) project. 

But looks like it doesn't keep the content of fields, it looses data...

 

 

Bill Sheboy

Hi @Ariane Cannenburg -- Welcome to the Atlassian Community!

The issue type, field, and other configurations are distinct for each team-managed project.

A couple of possible workarounds for this scenario may be:

• use export / import
  • export all issues with their fields for the source issues, including some uniquely identifying information (e.g., Summary);
  • move the issues to the new project;
  • export the new issues to get their key and unique identifying information;
  • use spreadsheet functions to combine the export data; and
  • import the fields to update them
• use global context / shared fields
  • create global (i.e., company-managed) fields to be shared between the projects
  • update the projects to include the fields
  • for the source project, use an automation rule or export / import to move the data to the new fields
  • now when the issues move to the new project, the fields will likely be preserved

 

Kind regards,
Bill