Editing Mode Bugged

Question

Hello,

At the company where I work, we have been experiencing some issues over the past few weeks that are making our work very frustrating and time-consuming.

* When in edit mode, the expand/collapse sections remain collapsed. Previously, the default was expanded, which made searching and editing easier.

* Additionally, when in edit mode again, the photos in the expand/collapse sections take ages to load. You have to click on the picture to initiate loading. Previously, the photos were perfectly visible as soon as we pressed Edit.

* We have been updating pages without notifying watchers, and our clients are unable to see the latest changes. This creates miscommunication with our clients, as it seems no one can view the latest version except the page owner.

Is anyone else experiencing the same issues?

Thank you.

Andrea Mappoura · Answer

It looks like the issues have been resolved.

Andrea Mappoura · Answer

Hi @Kristian Klima

Thanks for your reply.

1. The default setting was not collapsed in Edit mode. This change occurred almost a week ago.

2. I have attached an image. I selected "Edit" on the specific page, and this is how it appears when I expand the specific section. If I do not select the image, it does not start to load and remains as it is.

3. Yes, we are aware that by pressing 'Update without notifying watchers', a notification is not sent. Based on our clients' comments, they were not able to view the latest changes we made.

Yes, same docs in the same space.

Kristian Klima_gtcuat · Answer

Hi @Andrea Mappoura

* I think it was always collapsed in the Edit mode in Cloud.
* Images load fin for me, I purposefully tried a giant 5MB artwork and it loaded fast in any mode.
* No. The notification is not sent but the changes are visible to anyone with View permissions and above.

Do your customers access the docs in the same space? Are you using a theme app?