How to add hyperlink to JQL search

Question

I want to add a hyperlink to a JQL search within the content of a "Send Email" action in an automation rule in which the text shown is the amount of tickets in the JQL search.

I have the "amount of tickets in JQL search" part sorted out as a (size) smart value.

The [text shown l url] format is not working and {{issue.url}} only works for a single issue.

Trudy P Claspill · Answer

Can you please provide images that show the entire rule? Sometimes the problem is caused by the context in which the step is executing. We can't determine that without seeing the entire rule.

Also, please provide the output written in the rule execution Audit Log, and an example of the content of the email that is actually being received.

Duc Thang TRAN · Answer

Hello @Makai Baker

Can you try with this smart value  in to the email content; I'm used to recevied  a list of issues with hyperlinks

{{#lookupIssues}}
* {{summary}} - {{url}}
{{/}}

Here a exemple :

Makai Baker · Answer

Hello,

I've updated the original question, but the JQL search is a "Lookup Issues" action and I want to put the hyperlink within the content of a "Send Email" action in an automation rule.