create issue from completion of two issues

Question

I am trying to set up an automation that creates an issue after two issues have been completed. I have tried to do it as I would when implementing when one issue is completed it creates the next in the sequence but with summary calls from both parent issues.

How would I make an automation that would create a new issue after two separate issues have been marked as done, and one done and one rejected. I assume that the two situations would be the same to implement.

Kenneth Behar · Answer

Hi Bill,

The automation rule is as follows. The aim is to create a child issue when both the review and form issues have been marked as completed. The automation acknowledges that both parent issues have been completed but then I assume it is not fully recognized. The two parent issues come from paths of issues that were started when the story is created.

Bill Sheboy · Answer

Hi @Kenneth Behar -- Welcome to the Atlassian Community!

For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected.  Those will provide context for the community to offer ideas.  Thanks!

Until we see those...

How are the two issues related which will be completed?

If you can check their status, such as with a Related Issues condition or Lookup Issues with JQL, the rule could use that information to decide when to create the new issue.

Kind regards,
Bill