Hi,
I am trying to insert a Balsamiq element into my confluence page but the pop up gets stuck loading. Even the cancel option won't work. I have to reload the webpage in order to get back to my Confluence page. Please help!
Hey Srinath,
It may be best to reach out to us directly at support@balsamiq.com, but to start with the basics here, would you mind trying in a private browser window to see if the problem persists there?
If it does, sending us a screenshot of your javascript console may give us a hint as to what's happening here.
Really sorry for the trouble, my friend. We will do everything we can to get this sorted.
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