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Changing Jira Service Management plan from Free to Standard (Annual)

Nuraddin Malikov

Hi,

Currently, we are using the Jira service management Free plan, we want to change the plan to the Standard plan with an annual commitment with 10 seats. On the billing page, there has been written "Contact support for annual billing" like below:

What are the steps to change the plan from Free to Standard (Annuall with 10 seats)?

Accepted answers

Jovin

Hey @Nuraddin Malikov

That would be the correct step to take - contacting the sales team as they can assist with setting up your billing profile and invoicing.

All comments

Jovin

Hey @Nuraddin Malikov

That would be the correct step to take - contacting the sales team as they can assist with setting up your billing profile and invoicing.

Nuraddin Malikov

Dear @Jovin , thanks for your response.

Can you please advise me on how to contact the sales team? By email or over the portal? If possible please share any email address or link related to the support team for sales.

Jovin

Hi @Nuraddin Malikov

Via the link you screenshot there. That will take you to their contact site and you want to go through the sales & billing route.

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