Change Due Date with Automation based on linked Issues

Question

Hello Team,

I need help with the following:

I would like to have an automation rule created that will change the Due Date of the linked issues based on the date of the parent issue.

Example: If Due Date on Issue A has a Due Date and I link it to Issue B, the Start Date of Issue B will need to change to the same Due Date as Issue A and the Due Date on Issue B will need to be updated to (new Start Date + duration between the old start date and old due date).

This is what we have now but the variable for the new due date is not updating at all:

Cheers

Trudy P Claspill · Answer

Hello @Luis Chaves

The log you provided doesn't appear to match the screen images you provided for the rule. The screen image for the rule does not include log entries for "Trigger issue due date".

Please provide screen images that show the entire Automation Rule and the entire audit log entry for its execution.

Calculations can be very dependent on the context in which the calculation step is being done. We can't help debug the problem without complete information.

Luis Chaves_iigzy7 · Answer

Hello Trudy,

Have you been able to look on this?

Cheers

Luis Chaves_iigzy7 · Answer

Hello Trudy,

This is what the log is showing:

We would like for the "New Due Date" variable to change based on this:

Thank you for the help on this!

Cheers