The option to create a new item from the column just disappeared

Question

It happened for 80% users in my office. I tried using Google Chrome and Safari browsers and a private browser window too, of course. It still happen( and of course clearing cache wasn't helpful.

My project is Team-driven software development. it happen not in all projects.

I can create issues in my project just with Create button

Юлия Толстикова · Answer

@Dor Hadad have this problem too

here https://community.atlassian.com/t5/Jira-Work-Management-Questions/The-create-option-disappeared-from-the-New-Items-column-of-my/qaq-p/2464245#U2735641

Dave Rosenlund (Trundl) · Answer

Welcome to the community, @Юлия Толстикова. I cannot reproduce the problem and have not seen anyone else report this.  This leads me to believe it's something specific to your site.

Please check with your Jira administrator to see if some permissions have changed; otherwise, I'd check in with Atlassian support.

Best,

-dave