Kanban Collumns Showing Statuses That No Longer Exist in the Project

Question

Hello All

I recently took over a Jira Instance that had many different workflows that were being unused, as there was a very unorganized approach to managing the Jira instance. Because of this, I noticed that when I made a Kanban Board with any filter other than selecting from a single project, there would be close to a hundred possible statuses that could be mapped to columns.

Because of this, I went through the effort of remapping countless issues to new workflows, being able to delete many old workflows and statuses affiliated with them. Now, when I go to the "Statuses" section in my Jira Admin settings, I only see roughly 20 statuses in our entire site. However, When I go back to my Kanban board, or create a new one, I still see many statuses that are not on the site anymore or available to be even added to a workflow. Furthermore, many statuses are duplicated, even ones that are unique to only one workflow. It seems like broken functionality to me, but if there something else I can do to fix this let me know.

Thanks!

Christian

Trudy P Claspill · Answer

@Holly Meza

Please start a new Question using the Ask a question button at the top of the Community page. Describe your situation completely and provide screen images to help illustrate your experience.

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Adding to an existing post notifies only the original author, people who responded, and people watching the pust. That is a pretty small audience.

Also review the Community Guidelines to learn more about avoiding necroposting.

Holly Meza_taskwd · Answer

Hey Nicolas, in Jira Cloud there is no Reindex feature as they indicate it's done automatically. Any other ideas?

Holly Meza_taskwd · Answer

Hey @trudy_p I'm having this issue as well and we don't have any Team Managed projects. It's showing statuses for workflows that have been deleted and there are no issues in the statuses showing on the board. Any ideas?