When looking at "Change" request type I can see : * Issue Type "Invalid Issue Type" and * Workflow "Invalid Workflow" messages When I hover the mouse over these I get the messages: * "This issue type has been removed from the project. Your Jira admin can restore the previous issue type." * "This workflow is connected to an issue type that was removed from the project. Your Jira admin can restore it." Can anyone provide any guidance on how the Jira administrator can restore the previous issue type?

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How can I restore the "[System] Change" Issue Type?

Warren Zingel_vjewnk

When looking at "Change" request type I can see :

Issue Type "Invalid Issue Type" and
Workflow "Invalid Workflow" messages

When I hover the mouse over these I get the messages:

"This issue type has been removed from the project. Your Jira admin can restore the previous issue type."
"This workflow is connected to an issue type that was removed from the project. Your Jira admin can restore it."

Can anyone provide any guidance on how the Jira administrator can restore the previous issue type?

Accepted answers

Mikael Sandberg

Hi @Warren Zingel,

Welcome to Atlassian Community!

If you go to Project settings > Issues do you see the issue type there? If not, click Actions > Edit issue types and see if it is listed under Available issue types. If it is, then just drag it over to the Issue Types for Current Schema and save it. If the issue type is not listed under available issue types, that would mean that your Jira admin deleted that issue type for some reason.

All comments

Nicolas Grossi

@Warren Zingel Welcome! You might take a look at this link: https://community.atlassian.com/t5/Jira-Service-Management/Restore-a-deleted-Request-Type/qaq-p/2434263

Nicolas

Mikael Sandberg

Hi @Warren Zingel,

Welcome to Atlassian Community!

Warren Zingel_vjewnk

Thanks Mikael, luckily the issue type was still available and not included in the schema. Once I had been granted administrative rights I was able to see this.

Warren Zingel_vjewnk

Thanks for the reply Nicolas. Luckily I didn't need to look at restoring or recreating the issue type, but the link to the guide would have been useful if I had.

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