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Triggering Confluence Automation for a page created by Jira Automation

Mike Monk

I have some automation in Jira that creates a Confluence page which works fine, however I would like to then be able to change the Owner and remove myself as a watcher on that new page.

I have some automation in the Confluence space to do this but it is failing with the below error:

I am suspecting this is due to the page creation from Jira not being fully "completed" but still triggering the Confluence Automation.

Anyone got any suggestions on how to resolve this i.e. getting the Confluence Automation to refresh the page info before carrying out the condition checks...

Accepted answers

Mike Monk

Just discovered there is a new "Delay" function in the Confluence automation. Have added that to the rule so will see how it goes next time it runs!

Mike

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Bill Sheboy

Hi @Mike Monk

First thing, I am not using Confluence automation rules, and so my suggestions are based on what I know about automation in general. Please test anything I suggest. With that out of the way...

There are similar problems for Jira Automation for issue creation, linking, etc. With those, there is a Re-fetch Issue action to reload the data and pause the rule slightly.

After I quick check of the documentation, I see no equivalent for Confluence automation, page creation.

One possible workaround is adding a Send Web Request action to call a Jira REST API function, such as an issue search, as that will likely add a second or more of run time. Remember to select the option to "Delay execution of subsequent rule actions..." to ensure processing pauses.

After checking further, I found a related suggestion to add a delay action for Confluence Automation: https://jira.atlassian.com/browse/CONFCLOUD-77888

Kind regards,
Bill

Mike Monk

Hi Bill,

Thanks for the suggestions, I to have used the Jira re-fetch where needed in my Automation to allow tickets to catch up...

I will have a look at the page you linked to... thanks for that info

Mike

Mike Monk

Just discovered there is a new "Delay" function in the Confluence automation. Have added that to the rule so will see how it goes next time it runs!

Mike

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