Had a free plan, now automatically 60 dollars

Question

Hello,

I received a bill (60.13 dollars) for "Confluence Monthly Standard for 11 users", but I subscribed for the free plan and I received non emails that annouced the transition of plan or anything.

Anyone has any clue ?

Thank you in advance,

Sofia

Kristian Klima_gtcuat · Answer

@Sofia Papaefthymiou

The free plan is limited to 10 seats. The moment you add the 11th user, you're on the Standard tier.

Asha Goyal_0i7i5i · Answer

Hello @Sofia Papaefthymiou

Standard Plan is not free. It is just a month of trial that is free and after completion of a month, you will start charging. Please find below the link for further reference.

https://www.atlassian.com/software/confluence/pricing?&aceid=&adposition=&adgroup=139903762694&campaign=18330624228&creative=666242883282&device=c&keyword=confluence&matchtype=p&network=g&placement=&ds_kids=p73006809865&ds_e=GOOGLE&ds_eid=700000001542923&ds_e1=GOOGLE&gad_source=1&gclid=CjwKCAjwg8qzBhAoEiwAWagLrHXgoAB9yQzgT0_ysuhk4dJYZhBrDhAkYD0NtkFXiFp3DhDr7Vp2zBoCcJIQAvD_BwE&gclsrc=aw.ds

Thanks