in the help centre portal,
When filtering for tickets, the status field has a list of all the field options.
We only use 2-3 of these options, The others are not required and i would like to know how do i remove them from the list?
Can anyone help?
@Emmanuel.A
Click on 3 dots at the right side and select 'Manage Columns'
Then you can remove the status column to be filtered.
Hope this helps you
It looks like you're new here. Sign in or register to get started.
