Adding custom fields into email body

Michael Pierotti

Couldn't seem to find what I am looking for so asking the community.

 

I have a automation task that when a Task is moved it will automatically send a email out to our field technicians.

I want to include two custom field I have in the body.

 

Site Latitude and Site Longitude so I tried {{site.latitude}} and {{site.longitude}} but that doesn't return anything. 

 

 

Joseph Chung Yin

@Michael Pierotti -

Great that you resolved your own ask.  Since you are referring to custom fields, you can also use the following syntax in the issue smart value syntax -

{{issue.fields.customfield_xxxxx}}  where xxxxx is the actual internal field ID.

You can use the above format instead of using the actual field name.

Hope this also helps.

Best, Joseph Chung Yin