Smart Chips in Google Docs only working for JSM?

Question

I am trying to use the smart chips in Google docs for JIRA and Confluence, but it appears that it only works for JIRA Service Management.

Is that by design or a known issue?

Thanks

Veit Wulms · Answer

Thank you Dave, these are just the top search result I found on Google as well.

The issue is that it does not work with Confluence or JIRA, only with JSM.

Thanks for your comment!

Dave Rosenlund (Trundl) · Answer

Welcome to the community, @Veit Wulms 👋

Personally, I've never tried it, but the following resources suggest it is possible..

* I found this Google blog post on the topic, and
* this awesome video from K15t about using them with Confluence.

I hope they help you out.

-dave