Set Priority Using an Severity-Frequency Matrix

jira_admin_cu

Hi Team,

 I want to set priority using a severity-frequency matrix. 
For ex : If the "Severity" field value is "1-Critical" and "Frequency" field value is "High", the Priority field should be changed to "Blocker". 

I am trying with the below code, but its not working. Is there any reference for this kind of requirement?

 

import com.atlassian.jira.issue.IssueFieldConstants

import groovy.transform.BaseScript

import com.onresolve.jira.groovy.user.FieldBehaviours

@BaseScript FieldBehaviours fieldBehaviours

def priorityMatrix = [

    Blocker: [

        "1 - Critical"  : "1 - High"

       

    ],

    Critical    : [

       "1 - Critical"  : "2 - Medium"

    ]

   

def priorityField = getFieldById(IssueFieldConstants.PRIORITY)

def severityFieldValue = getFieldByName('Severity').value as String

def frequencyFieldValue = getFieldByName('Frequency').value as String

def priority = priorityMatrix[frequencyFieldValue][severityFieldValue]

priorityField.setFormValue(priority)

Ram Kumar Aravindakshan _Adaptavist_

Hi @jira_admin_cu

Please clarify: Do you intend the priority to change based on the values of both the Severity and Frequency fields?

If yes, then your current approach will not work. You must create two separate Server-Side Behaviours: one for the Severity field and one for the Frequency field.

Below are the Server-Side Behaviour configurations:-

1. For the Severity field:-

import static com.atlassian.jira.issue.IssueFieldConstants.PRIORITY
import groovy.transform.BaseScript
import com.onresolve.jira.groovy.user.FieldBehaviours

@BaseScript FieldBehaviours fieldBehaviours

def priorityMatrix = [
        Blocker: ["1 - Critical":"1 - High" ],
Critical: ["1 - Critical":"2 - Medium" ]
]

def priorityField = getFieldById(PRIORITY)

def severityField = getFieldById(fieldChanged)
def severityFieldValue = severityField.value.toString()

def frequencyField = getFieldByName('Frequency')
def frequencyFieldValue = frequencyField.value.toString()

def priority = priorityMatrix[frequencyFieldValue][severityFieldValue]

priorityField.setFormValue(priority)

2. For the Frequency field:-

import static com.atlassian.jira.issue.IssueFieldConstants.PRIORITY
import groovy.transform.BaseScript
import com.onresolve.jira.groovy.user.FieldBehaviours

@BaseScript FieldBehaviours fieldBehaviours

def priorityMatrix = [
        Blocker: ["1 - Critical":"1 - High" ],
Critical: ["1 - Critical":"2 - Medium" ]
]

def priorityField = getFieldById(PRIORITY)

def severityField = getFieldByName('Severity')
def severityFieldValue = severityField.value.toString()

def frequencyField = getFieldById(fieldChanged)
def frequencyFieldValue = frequencyField.value.toString()

def priority = priorityMatrix[frequencyFieldValue][severityFieldValue]

priorityField.setFormValue(priority)

Please make the required modifications and let me know how it goes.

Thank you and Kind regards,
Ram