Identity providers can not sync google workspace group.

Question

Hello,

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* Admin - Security - Identity providers

I would like to bring to your attention an issue I'm experiencing with the syncing of Google Workspace groups.

Previously, I had turned off automatic syncing for Google Workspaces and was syncing them manually. Recently, I enabled the automatic syncing feature again, but some of my Google Workspace groups are not syncing properly.

Could you please advise me on the steps I should take to ensure that all my Google Workspace groups are synced correctly? I would greatly appreciate your guidance on resolving this issue. Thank you for your assistance.

Best regards,

Byungwoo Jeon

Luis Pellacani [Atlassian Support] · Answer

Hey @byungwoo , how are you doing?

Welcome to the Atlassian Community.

As your request was raised as Confluence but it's related to group sync from Google Workspace, to better assist you, I raised a request with our Cloud Administration team, which you can track here.

They should contact you shortly. :)

Cheers,

Luis Pellacani