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Introducing limits to how many items you can add to an issue

Ben R

We've received our monthly update of changes coming to Jira Cloud and there's a very small update with little detail which could potentially have a large impact. It's impossible to know the impact as they give no detail or link to further information!!! Here it is:

Introducing limits to how many items you can add to an issue

To enhance the reliability and efficiency of our platform, we’re introducing new limits to how many comments, attachments, and links you can add to an issue.

Anyone know what these limits are? What happens when you hit one of these limits? These are important questions which my stakeholders will want to know.

Accepted answers

Peter Quick

Hi @Ben R ,

Found details under Administration->Products->Product Updates. Here's a screenshot.

Screenshot 2024-06-12 201628.png

The Community post link is: Upcoming changes: Introducing per issue limits for... - Atlassian Community

Cheers,

PeterQ

All comments

blanca236

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Peter Quick

Hi @Ben R ,

Found details under Administration->Products->Product Updates. Here's a screenshot.

Screenshot 2024-06-12 201628.png

The Community post link is: Upcoming changes: Introducing per issue limits for... - Atlassian Community

Cheers,

PeterQ

Fazila Ashraf

Hi @Ben R

This is what i see as the details:

Key changes

Comments are now limited to 5000 per issue.

Attachments are now limited to 2000 per issue.

Linked issues are now limited to 2000 per issue. This does not include child issues or subtasks.

Remote links are now limited to 2000 per issue. This includes:

web links
Confluence pages
links to an external issue on a different Jira instance
links to other Atlassian products.

Limits will not impact issues that are currently over the limit.

More info -> https://community.atlassian.com/t5/Jira-articles/Upcoming-changes-Introducing-per-issue-limits-for-list-fields-in/ba-p/2468177

Hope this helps!

Ben R

Thanks @Fazila Ashraf

Do you know why this information isn't included in the Product changes notification we received?

Andreas Springer _Seibert Group_

Hi @Ben R,

I have summarized all of the changes in my latest article here: https://actonic.de/en/understanding-atlassian-jira-cloud-issue-limits-and-how-to-manage-them/

It also includes a way to quickly identify and surface issues that are affected by these limits right on your dashboard:

It's a custom report built in Report Builder, which means its source code can be modified to any requirement you or a client might have (more details in the article):

This report is not part of the app yet, but you will find a guide on how to add it manually in the article. Or just let me know and I will help you do that.

Hope this helps!

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