User does not have permissions to perform Import

Question

While doing cloud migration from jira server I am getting this error and migration is failing.

I am having site admin and user access admin role access on cloud site.

[c.a.j.migration.execution.PlanExecutionService] Exception starting migrationcom.atlassian.jira.migration.httpclient.exceptions.UnexpectedStatusCodeException: Received an unexpected status code; expected [200], but received 403: User does not have permissions to perform Import      at com.atlassian.jira.migration.httpclient.exceptions.ExceptionsKt.unexpectedStatusCode(Exceptions.kt:7)please helparvind

Prajesh Krishna Karmacharya · Answer

Same issue.

Arvind Swarnkar · Answer

Thanks for your reply.

I have all the Site Admin permission and Global permission but still I am getting the same error.

Mohanraj Thangamuthu · Answer

Hello, Good day. Please go to Settings >> System >> Global permission and make sure admin user group had all permissions. Thanks