Quick question to anyone who can help - can you clone a ticket within a SM project to multiple other service management projects at the same time ( click to clone - select multiple project)
Hi @Will Dewfield , thanks for your question.
You should be able to do this with Automation, if you're open to using that. Check out this rule from the Automation library - https://www.atlassian.com/software/jira/automation-template-library#/rule/9918982 . You can just add more clone actions for each project you want to clone the issue into.
Hope this helps.
Cheers
Hi Will,
You can clone to multiple projects, but it would be a separate Clone action for each project as you have to identify the Project the issue is going into.
Hi @Will DewfieldYou cannot clone a ticket from one project to another. However you can CLONE a ticket and MOVE it to required project.
Hey @Mohammed Aamer Khan - using Automation you can identify the project you are cloning the issue into. This is not assuming you are doing a manual clone on the issue.
Thanks @John FunkYeah using automation we can achieve it. But as @Will Dewfield mentioned using "Click to Clone" option, I have answered according to that.
Very good - I missed that.
You can create a manual automation rule to clone into another project if you wanting to click. :-)
It looks like you're new here. Sign in or register to get started.
