Update status depending on field value via JMWE

Anette Noll

Hi all,

would be great if someone could put me on the right track with regard to the following scenario:

1. New issue is created
   Create screen contains custom field with value 1, 2 or 3
   Conditions:
   if custom field contains 1, than status is set to status A after clicking create
   if custom field contains 2, than status is set to status B after cklicking create
   if custom field contains 3, than status is set to status C after cklicking create
   
   
2. Every time the issue is updated it looks which value (1, 2 or 3) shows up and sets the status accordingly.

Is there is any solution with the help of JMWE? I am very curious to learn how this works.

Thank you.

David Fischer

Hi @Anette Noll 

Jira doesn't allow the status of an issue to be changed directly. Instead, it uses transitions defined in the workflow to move issues between statuses. 

Therefore, to achieve what you're trying to do, you need to use a Transition Issue(s) post function to automatically trigger the appropriate transition on the issue. 

So the first thing to do is ensure you have "global transitions" in your workflow that go from any status to the A, B, and C statuses. 

Then, the easiest is to create a Shared Action that contains 3 Transition Issues post function, each triggering the transition to status A, B, and C, respectively, and each with the required Conditional execution to run it only if the custom field has the appropriate value.

Then, you can:

• add a Shared Action post-function to the Create transition of your workflow to run the shared action you just created
• create an Event-based action that reacts to the Field Changed event, for your custom field, and in the post functions of that event-based action, add the same Shared Action post-function to run the shared action you just created

The advantage of using a Shared Action is that if you need to modify the configuration (say, add a 4th custom field value and destination status), you will make changes in a single place only (the share action).