Help with auto transition subtasks when story transitions

Madar, Andrew

I'm having problems getting a subtask to transition when the main story is transitioned using automation. 

 

Here is the flow:

 

The error I'm getting is this:

Transition issue

No transitions found for user. Ensure that the rule actor has permission (including issue security levels) to see issue and perform transitions.

Rule details:

Any help would be greatly appreciated!

Thank you,

Andy

Trudy P Claspill

Hello @Madar, Andrew 

Can you show us the entire output of the Audit Log for the rule execution? You have two transition actions in your rule, and we can't tell from what you provided which one is throwing the error.

I notice that after the trigger, which is an issue transition, you are transitioning the trigger issue to another status and updating field(s) in the trigger issue. After making changes to an issue in a rule, if you want to later reference that changed information you should use the Re-fetch Issue action to make sure your rule has the current information cached.

Within you branch can you add a Log action to print the Status of the trigger issue? That will enable us to confirm what status is trying to be used in the transition of the subtask.