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Automation issue

Jesus Octavio Gutierrez Villegas

Hello everyone,

First of all, thanks for reading.

I have this issue, this automation is working on other project with different screens, but when i tried to configure this to a new project, is not working... my objective is to copy the value of the native Jira "Team" field, from Parent to Child... this automation is working in another project but here is giving me this error:

Excluded your configured field from this action as it couldn't be found. It may have been deleted, or may need to be added to the project:

Team

Here is my Rule:

Accepted answers

Trudy P Claspill

Hello @Jesus Octavio Gutierrez Villegas

Have you added the Team field to the project and to the screens for the issues in the project?

Can you show us the full Audit Log output for the rule execution?

All comments

Trudy P Claspill

Hello @Jesus Octavio Gutierrez Villegas

Have you added the Team field to the project and to the screens for the issues in the project?

Can you show us the full Audit Log output for the rule execution?

Jesus Octavio Gutierrez Villegas

Hello, thanks for your answer.

Yes, the Team field is on both screens, for childs and parent... its present on their Edit Screen.
Here is the full Audit Log:

Jesus Octavio Gutierrez Villegas

Team is on these screens:

Parent:

Child:

Trudy P Claspill

It is possible that there is more than one field named "Team" in your system.

In your JSON you are trying to update field customfield_10104. Let us make sure that is the correct field ID.

Use the guidance in the following document to output all the field names associated with one of the issues you've shown.

https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/

Search the output for Team. You should find an entry for it that is preceded by its custom field id; i.e.

"Severity","customfield_10001":"Team","customfield_10002"

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