Is it possible in Jira to create a ticket when someone send email for a bug for exemple ?
Hello @Caroline_Muon ! Welcome to the Atlassian Community!
It is possible. If you're a Jira Administrator you can set up email handlers to do exactly what you're describing.
Documentation for setting up an email handler follows.
https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/
Hello @Caroline_Muon
Is this for Jira software or Jira Service Management?
Thanks
Hello
In Jira Software
Thanks for the confirmation @Caroline_Muon
The link which is shared by @Robert Wen_Cprime_ is the correct one in that case.
Appreciate your response.
It looks like you're new here. Sign in or register to get started.
